Delivering Carrier-Grade Connectivity with Rapid Rollout
Frontier Communications needed to quickly extend high-performance Wi-Fi and networking services to commercial subscribers in 28+ states. From small local businesses and municipal buildings to large enterprise branches, Frontier aimed to offer flexible, branded services with quick turn-up and minimal complexity.
Working through Commscope’s managed services, Frontier utilized the wibipOS platform to unify the entire offering—from hardware provisioning and captive portals to advanced analytics—while offloading infrastructure hosting and day-to-day monitoring. This synergy allowed Frontier to focus on delivering sticky, recurring-revenue solutions without building everything from scratch.
Challenges
- Diverse Footprint & Rapid Launch
- With 430,000+ business customers, Frontier needed to roll out secure, high-speed Wi-Fi across numerous verticals (retail, small offices, hospitality, branch offices) efficiently.
- White-Label, Carrier-Grade Services
- Must brand the solution under Frontier’s name, offering enterprise-grade reliability and performance that smaller competitors lacked.
- Minimize In-House Complexity
- Frontier wanted to avoid assembling a patchwork of vendors and processes. They needed a singular, integrated approach for design, installation, NOC support, and future expansions.
The WiBUZ-Enabled Commscope/Frontier Solution
- Ready-to-Deploy Technology + wibipOS Integration
- Commscope supplied RUCKUS access points, ICX switches, and the “Virtual Managed Edge” device. wibipOS served as the orchestration layer, seamlessly uniting provisioning, captive portal customization, and real-time analytics under a single pane of glass.
- API-Driven, Modular Architecture
- Through the API-first wibipOS core, Commscope’s hosting environment and Frontier’s own OSS/BSS systems communicated instantly. This lets Frontier create tailored packages—like cybersecurity add-ons or guest-employee SSID segmentation—without a massive rebuild.
- Live SDK & Dynamic Roadmap
- WiBUZ’s embedded “Live SDK” team worked with Commscope to quickly configure new features or fix issues behind the scenes, accelerating time-to-market. Frontier could request a new SSID onboarding flow or brand-new features and see them deployed network-wide in record time.
- Full-Service Implementation & NOC-to-NOC Support
- While Frontier’s local technicians performed on-site installations, Commscope’s NOC handled proactive monitoring. wibipOS provided advanced event visibility, enabling near-instant resolution. Frontier’s staff faced minimal overhead, focusing on sales and customer relationships.
Key Outcomes
- Faster Rollouts Across 30+ States
- Instead of building a managed Wi-Fi solution from scratch, Frontier leveraged Commscope + wibipOS to get a turnkey service ready for multiple verticals—reducing the overall deployment timeline.
- Stronger, Stickier Services
- Frontier quickly pivoted from one-time equipment sales to monthly recurring revenue on managed Wi-Fi, security, and networking offerings—backed by enterprise-grade reliability.
- Holistic Management & Analytics
- wibipOS gave Frontier robust analytics and straightforward management dashboards for network health, usage data, and real-time performance. This enhanced the user experience and deepened Frontier’s brand credibility.
- Seamless Expansion & Differentiation
- With everything integrated under one umbrella—hosted in Commscope’s data center, orchestrated by wibipOS, and supported by WiBUZ’s Live SDK—Frontier could rapidly add new services like multi-site portal customizations or emerging IoT solutions.
Why wibipOS?
- API-First & Vendor-Agnostic: Frontier easily plugged their existing systems into the platform, automating provisioning and updates.
- Single Pane of Glass: Unified view of thousands of diverse business deployments, from coffee shops to corporate branches.
- Modular Scalability: New features (e.g., advanced network security) integrated quickly, requiring minimal operational friction.
- Expert Live SDK Support: On-demand engineering from WiBUZ fast-tracked customizations and bug fixes.
Conclusion: Opening a New Frontier in Revenue & Market Expansion
By joining Commscope’s fully managed approach with wibipOS at its core, Frontier swiftly introduced advanced, carrier-grade Wi-Fi and networking packages to SMB and enterprise markets. Moving beyond simple connectivity, Frontier can now offer robust solutions (like captive portals, enhanced security, and future IoT expansions) with minimal lead time, transforming one-off broadband customers into long-term managed services clients.
Interested in replicating Frontier’s success?
- Visit WiBUZ.COM to see how an API-driven, multi-tenant platform can power your next managed Wi-Fi leap.
- Contact WiBUZ for a deeper discussion on accelerating service rollouts, generating new revenue streams, and differentiating in competitive markets.
